Privacy Policy

1. Data Controller

2. Data Collected

We collect the following personal data:

• Full name
• Email address
• Phone number
• ID document (for driver verification)
• Date of birth
• Payment data (processed by PCI-DSS certified third party)

3. Purpose of Processing

• Management of booking and rental agreement
• Communications related to the booked service
• Compliance with legal and tax obligations
• Sending promotional communications (only with explicit consent)
• Service improvement and anonymized statistical analysis

4. Legal Basis

• Consent: for newsletter subscription and promotional communications
• Contract execution: for booking and rental management
• Legal obligation: for tax and regulatory compliance

5. Data Retention

Personal data is retained for a maximum of 24 months from the date of the last rental. Data required for tax compliance is retained for the period specified by applicable law (10 years). Newsletter data is deleted upon consent withdrawal.

6. Data Subject Rights

In compliance with EU Regulation 2016/679 (GDPR), you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Deletion of data (right to be forgotten)
• Data portability in structured format
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact the Data Controller at the email address shown in section 1.

7. Cookie Policy

Our website uses technical cookies necessary for operation and anonymized analytics cookies to improve user experience. Profiling cookies are only activated with your explicit consent. For more details, see our dedicated Cookie page.

8. Data Protection Officer Contact